Amnaya is committed to protect the privacy of our customers and to ensure the security of their personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data. By accessing our website or placing an order through WhatsApp, you agree to the terms outlined in this policy.
Information We Collect
- Personal Information:
When you place an order, we may collect your name, address, contact number, and other necessary details to fulfill your purchase.
- Payment Information:
To process your order, we collect payment information such as credit card details, bank account information, or other payment methods.
- Communication Data:
We may store your communication history with us via WhatsApp for customer support and order-related purposes.
- Website Usage Data:
Our website may collect information about your browsing behavior, device information, and IP address to enhance your user experience and improve our services.
How We Use Your Information
- Order Fulfillment:
We use your personal and payment information to process and deliver your orders efficiently.
- Customer Support:
Communication data helps us assist you with any inquiries, feedback, or issues you may have.
- Marketing and Promotions:
With your consent, we may send you promotional emails or messages about our products, offers, and updates.
- Improving Our Services:
Website usage data is analyzed to enhance the functionality and performance of our site, ensuring a seamless experience for our customers.
Information Sharing
- Third-Party Service Providers:
We may share your information with trusted third-party service providers, such as payment processors and delivery services, to fulfill your orders.
- Legal Compliance:
We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
Your Choices
- Opt-Out:
You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Access and Update:
You have the right to access, correct, or delete your personal information. Contact us for assistance.
Security
We take the security of your information seriously. We implement industry-standard measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at hello@amnayaliving.com
Thank you for choosing Amnaya. We appreciate your trust in preserving your privacy while enjoying our traditional and heritage-inspired products.